Please note that if service is canceled with less than 24 hours' notice, OR we are unable to access the home upon arrival, OR we have turned away at the door, a cancelation/lockout fee equal to half the service price will be charged to the credit card on file or send out via invoice.
Please contact us if you cannot find an answer to your question.
Yes, Dusting up 4U is licensed, bonded and insured. We understand that the trust you gave us is in your home, and we are always extra careful. In the unlikely event that an object is damaged, please notify us within 48 hours of when the appointment is completed either by email (roxana.haug@dustingup4u.com) or by phone (310-766-4052)
Our cleaners bring a wet/dry mop that will be used on non-carpeted areas. If you do not have a vacuum, we have our vacuums but it's best to let us know before we arrive.
Yes, special instructions can be left for the cleaning professional however special requests have an extra charge. If you have any questions about adding special cleaning requests call us or email us.
Customers can request a reclean either by email (roxana.haug@dustingup4u.com) or by phone (310)766-4052 - as long as the appointment was completed within the past 48 hours. The reclean appointment must be scheduled and completed within 72 hours of contact.
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